Account Setup Interview
For: Org Admins
Time: 20-30 minutes
Kick-off call to determine your organization's requirements.
What to bring: Completed Cognito forms and your questions.
Success Training #1
For: Org Admins
Time: 60 minutesminutes
DaisyBill Success Training #1 shows you all of the functionality that only Administrators can access.
What to do: Let other Administrators know about this important Success Training so they can join too.
Success Training #2
For: Bill Entry Staff
Time: 60 minutes
Master the DaisyBill
navigation bar and learn
how to create new
patients and injuries and submit bills.
What to do: Watch the videos, enter some patients, injuries and even submit bills if you're ready!
Gather questions for your Check-in call.
Check-in Call #1
Time: 20-30 minutes
What to bring: Examples of your
questions!
Success Training #3
For: Bill Payment and Collections Staff
Time: 90 minutes
The fun stuff
– everything you need to
know about bill
payment and EOR
posting in DaisyBill.
What to do: Bring any paper EORs for bills submitted through DaisyBill, and enter some patients, injuries and even submit bills if you're ready!
Success Training #4
For: Reporting team and follow-up staff.
Time: 30 minutes
Learn how to create and use custom reports to get the most out of DaisyBill. Learn how the No Response task helps with follow-up.
What to do: Watch the videos!
Check-in Call #2
Time: 20-30 minutes
What to bring: Examples of your
questions!
Bonus Success Training: Requests for Authorization (RFA)
Time: 25 minutes
How to create, submit,
and manage Requests
for Authorization.
What to bring: Nothing! Play, pause and rewind as you need!